Delivery & Returns

 UPDATE: AJ47 MEMORIAL JERSEY AND PUCK ORDERS

We understand that customers have been seeing slower response times from our mailbox and want to thank you for your patience, we are a small team and have been working hard to process the unprecedented number of orders we’ve had over the past 8 weeks.

The demand has been incredibly high for all Panthers and Adam Johnson Jerseys, which we are trying to process quickly and as stock allows, we do however understand that there are concerns due to the high waiting times. With that, we can confirm that we are aiming to have any outstanding Adam Johnson orders shipped by the middle of February. We can assure you that we are receiving regular deliveries and to ensure our service is fair, we will post items out in the order they were received – and get them to you as quickly as possible.

We apologise if you have been waiting over the usual 28-day delivery time for your order to arrive. We anticipated these items to be popular, but the high order amounts surpassed all our expectations, and for that, we’re extremely grateful and proud. Jersey profits have contributed to the money raised in Adam’s name and will go to the “Love for Hibbing and Hockey Memorial Fund”.

Royal Mail

United Kingdom, Ireland

£5.99

Europe: £15

International: £35.00

Click & Collect

Click and Collects orders are available for collection from PanthersLand during opening hours, or if you are collecting on a game day your order will be ready for pickup from the large merchandise stand.

All click and collect orders are usually ready in 5+ days. Only come to Panthersland Nottingham Store to collect your order once you recieve an email that states your order is 'ready to collect' 

Customs Duties, Border Taxes and Import Fees

We kindly request our valued customers to acknowledge that in certain regions, local charges may apply. Orders dispatched to countries or regions outside of the UK; these products may be subjected to taxes during shipment, such as customs duties, border taxes and import fees.

It is to be noted that the recipient of the delivery is considered the importer of record in the country of importation and holds full responsibility for all import fees incurred. As an international seller, we adhere to all relevant laws and regulations in order to ensure the smooth delivery of our products to our customers around the world.

Payment options

We accept payment by MasterCard, Visa Delta, Maestro/Switch, Solo and Electron. This website is protected by the highest levels of SSL security and is a fully PCI-DSS Compliant site.

Refunds and Exchange Policy

We are happy to exchange or refund any item returned in a saleable condition with a valid confirmation email within 28 days of purchase. If you do not have a confirmation email, we may at our discretion offer an exchange to the value of the current or most recent selling price. Please contact us directly for an exchange or refund. This does not affect your statutory rights.